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Integrating ERP, CRM & Supply Chain Management For Your Business
Your CRM is all about gathering customer data and how it impacts what direction your retail organization moves. Although efficient today, could it use an organization overhaul?
Many warehouse professionals fail to effectively organize their CRM, resulting in additional time and resources to accomplish tasks that could slow organization processes and time to production. Just like a well-organized file cabinet, your CRM requires better use of its storage space.
5 Ways To Organize Your CRM
Last week, I was happy to contribute the post, What Does Social Media Mean To Your Supply Chain?, to my colleagues at Software Advice.
You can read this post by visiting either Software Advice, or the new Warehouse Management Systems Guide.
Within this article, I ask (and answer) – if social media is powerful enough to tighten the bonds between brands and consumers, is it powerful enough to tighten the links in your retail supply chain?
Like so many other responses to profound questions, the answer to this can be both ‘yes’ and ‘no.’
Late last year, the consultants at Tompkins Associates released their list of the Top 11 Priorities for Retail Companies in 2011.
This list appears below:
1. Retail Best Practices
2. Speed to Market
3. Reduced Inventory Levels
4. E-Commerce
5. Uncertainty, Agility and Visibility
6. China as a Market
7. Transportation Spend Optimization
8. Workforce Management
9. Regulatory Issues
10. Reducing Retail Shrinkage
11. Increased Consumer Intelligence
Social media is helping ensure any customer interaction with your retail business or website is transformed into a personalized experience.
More than ever, this trend is helping retailers answer the ubiquitous riddle of a question, “what do my customers want to buy?” But with the solution to one portion of this riddle, comes another more pressing matter: how can personalized retail relationships be managed to scale?
In August, our marketing department helped to answer this question with the article How ERP Systems Are Turning Retailer Customers into Retailer Buddies on MSDynamicsWorld.
In the manufacturing industry, increasing efficiency is one of the best ways to improve an organization’s bottom line. Of course, finding and implementing more efficient systems for order processing and tracking can be a challenge.
The CES Group is a global network of leading air conditioning manufacturers such as Eaton-Williams Group, Ltd. and CLEANPAK International, Inc., providing both custom-engineered air conditioning solutions and configure-to-order products. The company recognized the challenge of trimming operating costs and preparing for growth opportunities.
Much like streamlining a supply chain, discrete manufacturing is increasingly distilling industry terminology into acronyms such as PLM, CAD and CRM. However, as the industry continues to standardize acronyms, what they actually mean can become unclear.
To help understand the acronym-centric world of discrete manufacturing, here is a top 10 list of the most common acronyms used and, more importantly, what they mean:
1. Warehouse Management System (WMS) – WMS controls the movement and storage of materials within a warehouse and the processes of shipping, receiving, putaway and picking. The systems also direct and optimize stock put-away based on real-time information about the status of bin utilization.
Check out the latest warehousing, distribution and manufacturing news headlines from across the industry:
January Economic Report: Mixed Signals for Manufacturing
It was a good news/bad news situation for manufacturing, according to the Commerce Department’s January economic report. Find out more.
10 Tips for Improving Piece Picking
Discover 10 tips to help distribution centers pick small orders more efficiently from DC Velocity magazine.
The Machine That Ran Too Hot
Want more insight into Toyota’s latest woes? Check out an Economist article on the car maker’s overstretched supply chain.
The much anticipated report from Nucleus Research on “The Value of Microsoft Dynamics AX for Manufacturers” is now available for download.
Nucleus Research analyzed hundreds of Microsoft Dynamics AX deployments over the course of several years and found:
The report identifies six core benefits for manufacturers:
Improved Visibility
As manufacturing organizations become even more complex, the need for high-level visibility into the entire manufacturing process increases significantly.
The more complex manufacturing organizations become, the greater the need for high-level visibility into the entire manufacturing process. Of course, the more complex organizations become, the more difficult this goal becomes.
A solution to this challenge, according to a brand-new report from Nucleus Research, is Microsoft Dynamics AX. The full report, “The Value of Microsoft Dynamics AX,” will be available next week for complimentary download. Pre-registration is available today by completing the form to the right.
As part of the report, Nucleus Research analyzed hundreds of deployments over the course of several years and pinpointed the six core benefits of Microsoft Dynamics AX for manufacturers:
Don't miss the top manufacturing news headlines of 2009
From the manufacturing news headlines below, it’s clear that 2009 was quite an eventful year – particularly for industry niches hard hit by the recession.
Manufacturing.net recently posted its 10 most popular manufacturing news stories from 2009. Here’s a quick look at the entire list:
1. Harley-Davidson considers moving its main plant in York, Pa., to help reduce costs.
2. EPA updates its list of vehicles qualifying as trade-ins as part of the “Cash for Clunkers” program – removing 78 vehicles and adding 86 more.
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